Brand: Rocco & Roxie Supply Co.
- ESSENTIAL COLLECTION Our best-selling treats, toys, and essentials—just what a new pup (and you!) need to make his or her homecoming positive and fun.
- LOVINGLY MADE High-quality everything. Sophisticated design. Rocco tested and approved.
- GREAT GIFT for new dog parents!
- SUPER VALUE—save 15% on the collection vs individual items
- 100% GUARANTEED If your new pup is not tickled pink, give us a shout and we’ll make it right
Details: START YOUR RELATIONSHIP OFF ON THE RIGHT PAW Good news for new dog parents! This box contains a curated selection of our best toys, treats and other Rocco and Roxie essentials—everything you need to start your new relationship off right. Calm Shampoo— specially formulated with aloe, rosemary and chamomile for tender pink puppy skin or dogs with sensitive dermal conditions. Small Ball— no toxic BPAs. No phthalates, latex or heavy metals. Nothing bad to chew on or ingest—just hours of fetch-able fun. Rope-Bone—thick, colorful strands of braided cotton that are perfect for tossing, gnawing and playing tug-of-war. Stain & Odor Eliminator—because accidents happen and when they do, you need the most effective quick cleaner-upper on the market. Our best-selling Beef Jerky Sticks—irresistibly tender, healthy sticks of slow-smoked beef for treats and training.
We have a 30-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at email@example.com If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at firstname.lastname@example.org
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.